FAQ
Frequently Asked Questions
What areas do you serve?
We are based in Little Rock and serve Central Arkansas within about an hour of the city, including North Little Rock, Sherwood, Jacksonville, Maumelle, Cabot, Conway, Searcy, Benton, Bryant, Hot Springs, Pine Bluff, and the towns around them.
Do you offer emergency service?
Yes. Call us any time — after-hours and weekend emergency calls are answered 24/7.
How much does a service call cost?
We charge a flat diagnostic fee that is credited toward the repair if you go ahead with it. You get an upfront price before any work starts.
What brands do you service?
We service all major brands, including Carrier, Trane, Lennox, Goodman, Rheem, and more.
How often should my system be serviced?
Once a year for each system — AC in the spring, furnace in the fall. Heat pumps run year-round and benefit from twice-yearly service.
How long does an AC or furnace last?
Typically 12–20 years with regular maintenance. If yours is over 12 years old and needs a major repair, we will give you an honest repair-vs-replace comparison.
Do you offer financing?
Yes, financing is available on new system installations for qualified customers.
Are you licensed and insured?
Yes — fully licensed and insured. Our license number is listed at the bottom of every page.
Need heating or cooling help?
Call now or request service online — we will get back to you fast.